Privacy & Policy

Qudrat Herbals (قدرت ہربل)

Effective Date: December 5, 2025

This Privacy Policy describes how Qudrat Herbals (قدرت ہربل) ("the Site," "we," "us," or "our") collects, uses, and discloses your Personal Information when you visit, use our services, or make a purchase from qudratherbals.com (the "Site"). We are committed to protecting the privacy of our customers and the security of the personal information you share with us during your search for authentic Salajeet and pure Honey sourced from Chitral.

1. What Information We Collect

We collect several types of information for various purposes to provide and improve our service to you.

A. Personal Information You Provide

We collect Personal Information you directly provide to us, such as when you place an order for natural herbal products or subscribe to our marketing:

  • Identity & Contact Data: Name, billing address, shipping address, email address, and phone number.

  • Payment Data: Payment information (processed securely by Shopify and payment gateways; we do not store full credit card details).

B. Data Collected Automatically (Device & Usage Data)

When you access the Site, we automatically collect certain information about your device and interaction with the Site ("Usage Data"). This data is essential for maintaining the stability and security of our e-commerce platform.

  • Device Information: IP address, browser type, operating system, and unique device identifiers.

  • Usage Data: Pages or product listings viewed, time spent on the Site, and referring website addresses.

2. How We Use Your Information

We use the collected information for various legitimate business and operational purposes, including:

  • Order Fulfillment: Processing your orders, payments, and arranging for the shipping of Salajeet and Honey products.

  • Communication: Sending order confirmations, shipping updates, and responding to customer service inquiries sent to Qudratherbal@gmail.com.

  • Marketing (If Consent is Given): Sending you promotional emails about new product arrivals, exclusive deals on Chitral-sourced natural products, and company news.

  • Site Improvement: Analyzing how our customers browse and interact with the Site to improve our product offerings and overall shopping experience.

  • Security: Detecting and preventing fraudulent transactions and protecting against unauthorized access.

3. Sharing Your Personal Information

We share your Personal Information with third parties only to help us operate our business, fulfill your orders, and as required by law.

  • Service Providers: We share necessary data with companies that provide services to us, such as Shopify (our e-commerce platform), payment processors, and shipping carriers to ensure the prompt delivery of your authentic Qudrat Herbals products.

  • Legal Compliance: We may disclose your Personal Information if required to do so by law, in response to a subpoena or search warrant, or to otherwise protect our rights.

  • Marketing & Analytics: We use tools like Google Analytics to understand how customers use the Site. This may involve sharing information with Google to enhance our advertising and site performance.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information.

  • Cookies are small data files placed on your device. We use them for essential functions (like remembering what's in your cart), preferences, and analytics.

  • You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

5. Your Rights

Depending on your location, you may have the following rights regarding your Personal Information:

  • Right to Access: You have the right to request access to the Personal Information we hold about you.

  • Right to Rectification: You have the right to request that we correct any inaccurate information.

  • Right to Erasure (Right to be Forgotten): You have the right to request that we delete your Personal Information, subject to certain exceptions (e.g., maintaining transaction records).

  • Opt-Out of Marketing: You can opt-out of receiving promotional communications from us at any time by following the unsubscribe link in the email or contacting us directly at Qudratherbal@gmail.com.

6. Data Retention

When you place an order through the Site, we will maintain your Personal Information for our records for as long as necessary to fulfill the purposes outlined in this policy, unless and until you ask us to erase this information. This is necessary for record-keeping and business purposes related to the sales of our natural herbal products.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to exercise any of your rights, please contact us by email at Qudratherbal@gmail.com.